A customer will be allowed to return the product/s purchased from www.gant.sa website through multiple options as explained below if it meets the criteria of;
a) Return order processed within 15 days of the delivery date
b) Only 1 return allowed per order
PICK UP FROM HOME
Customer will be allowed to return the product by choosing “Pick up from home” option.
Customer will require to log in to his account on the website and select the order to choose the product he wishes to return. Pick up from home option can be selected for shipping mode before completing the return order An email will be sent to the customer confirming the return of the product. Payment will be reversed back to the customer account he used for purchasing the product If the purchase was done through Cash on delivery method, the customer account on the website will be credited with the same amount of the return order. This can be redeemed for completing any future purchases on the website without any restrictions on time. Please note that the shipping fee will not be refunded as per the return policy of this website.